wis77 Platform Privacy Notice
This page describes what we collect when you use wis77 and how we keep that data protected. We at wis77 collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and comply with local regulations. Your data is encrypted during transmission and stored securely on our servers. We do not sell your information to third parties, and we limit access to your data to staff and processors who need it to serve you.
Our privacy practices reflect our commitment to transparency. When you register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or request a withdrawal, we collect information necessary to complete those transactions and comply with verification requirements. This notice explains what we collect, how we use it, and your rights regarding your data.
We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access to and use of wis77 complies with their own jurisdiction's law.
What data we collect on wis77
We collect information in several categories. When you register, we ask for your email address, phone number, and a secure password. During identity verification, we collect your national ID card or passport number, your full name, date of birth, and proof of address. When you deposit or withdraw, we collect transaction details — the amount, the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), and the date and time of the transaction.
We also collect usage data — which games you access, how long you play, and your account balance history. This information helps us understand how our platform is used and identify technical issues. We do not collect your payment card details directly; payment information flows to our payment partners through encrypted channels. We do not store your card numbers, expiry dates, or CVV codes on our servers.
How we use your data
We use your data to operate wis77 and serve you. Your email and phone number are used to send account notifications, verify your identity, and contact you about account issues or security concerns. Your identity information is used to comply with local regulations and prevent fraud. Transaction data is used to process your deposits and withdrawals, reconcile your account balance, and generate your transaction history.
We use usage data to improve our platform — to identify which games are popular, which payment methods are most used, and where technical problems occur. We analyze this data in aggregate form, not individually. We do not use your data for marketing purposes unless you explicitly opt in. We do not share your personal information with third parties except where required by law or to process your transactions.
Third-party processors and data location
We use third-party processors to handle specific functions. Our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) process your deposits and withdrawals. Our email service provider sends account notifications. Our hosting provider stores our servers. These processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.
Our servers may be located outside your jurisdiction. By using wis77, you consent to your data being transferred to and stored in locations outside Indonesia if necessary for platform operation. We maintain the same security standards regardless of server location. If you have concerns about data location, you can contact our support team for details about where your specific data is stored.
Your rights regarding your data on wis77
You have the right to access your personal data held by wis77. You can request a copy of your account information, transaction history, and identity verification records by contacting our support team. You have the right to correct inaccurate data — if your address or phone number changes, you can update it in your account settings or request our help.
You have the right to request deletion of your data, subject to legal and regulatory requirements. Some data must be retained for compliance purposes — for example, transaction records are kept for a minimum period to comply with local regulations. You can request that we stop using your data for non-essential purposes, such as usage analysis. To exercise any of these rights, contact our support team with your request.
Cookies and tracking on wis77
We use cookies to keep you logged in to your wis77 account and to remember your preferences. These cookies are essential for the platform to function — without them, you would need to log in every time you visit. We also use analytics cookies to understand how users interact with our platform. These cookies do not identify you personally; they track aggregate usage patterns.
You can control cookies through your browser settings. Most browsers allow you to disable cookies or receive a warning before a cookie is stored. Disabling cookies may affect your ability to use wis77 — for example, you may not be able to stay logged in. We do not use third-party tracking pixels or retargeting cookies. Our analytics are limited to understanding platform performance and user behavior in aggregate.
We at wis77 believe that privacy is a right. We collect only the data we need to operate our platform and serve you. We encrypt your data, limit access to authorized staff, and do not sell your information to third parties.
Data retention and deletion
We retain your personal data for as long as your account is active. If you close your account, we retain your data for a minimum period to comply with local regulations and to resolve any outstanding disputes. Transaction records are kept for at least five years. Identity verification documents are retained for the duration of your account plus a retention period for compliance.
After the retention period expires, we delete your data or anonymize it so it cannot be linked to you. You can request early deletion of non-essential data by contacting our support team. We will honor deletion requests where legally permitted. Some data may be retained longer if required by law or if there is an outstanding dispute or investigation.
Contact us about privacy
If you have questions about our privacy practices, want to access your data, or wish to exercise your rights, contact our support team. You can reach us through the in-app chat, email, or phone during standard business hours. We respond to privacy requests within a standard timeframe. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, our team can assist you in English.
If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with our support team. We will investigate your complaint and respond within a reasonable timeframe. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable privacy law.
Summary: our privacy commitment
We at wis77 collect personal information only to operate our platform, process your transactions, and comply with local regulations. We encrypt your data during transmission and storage. We do not sell your information to third parties. We limit access to your data to authorized staff and processors. We retain your data only as long as necessary, and we honor requests to access, correct, or delete your information.
Our privacy practices are transparent and straightforward. When you register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or request a withdrawal, we collect only the information necessary to complete those actions. We use cookies to keep you logged in and to understand platform usage in aggregate. We do not use third-party tracking or retargeting.
If you have questions about our privacy practices or want to exercise your rights, contact our support team. We are committed to protecting your data and respecting your privacy on wis77.